These terms and conditions are a guideline, where possible we will always try to accommodate to our students needs. Please feel free to contact us if you have any questions.

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All classes, blocks, workshops and practice sessions must be booked and payed for in advanced, to secure your booking.

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We do not offer refunds. If you cannot make a class, please let us know before you confirm your booking. We understand that sometimes unforeseen situations happen (e.g. medical emergencies or child care). If you need to cancel a class last minute, due to circumstances outside of your control, please get in touch with us. This will be dealt with on a case by case basis. If you do not attend your booking this will not be carried over or refunded.

 

If a class is cancelled by the Studio we will contact the affected students individually. 

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Individual classes 

• Classes bought individually, must be used for the agreed date, unless otherwise agreed when booking. 

• Last minute cancellations/no show of your booking, cannot be refunded or carried over. 

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Taster Deal

• Two classes for £18 (per person).

• The Taster Deal cannot be shared with another person.

• Available only to new beginner students.

• If you cannot make two consecutive weeks, please let us know when making your booking. 

• Last minute cancellations/no show of classes within your booking, cannot be refunded or carried over. 

 

Block Bookings

• Block booking of 4 classes are to be used within 4 weeks. If you cannot make 4 consecutive weeks, please inform us before you complete your booking. 

• Last minute cancellations/no show of classes within your block, cannot be refunded or carried over. 
   

Workshops

• For any events or workshops run by external instructors, please see their personal refund policies and T&C's. This is seperate to Eilatan Fitness Studios T&C'S

• For all workshops run by Eilatan Fitness Studio, we will create a waiting list for any students who miss out. 

• If you book a workshop and can no longer attend, please let us know as soon as possible, so we can offer it to someone on our waiting list. 

• No refunds if you cancel a workshop booking.

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Private lessons

• We do not offer refunds on Private Lessons.

• Terms and conditions may vary between instructors. You can check these once your instructor has been confirmed. 

• Please note that Private Lessons are subject to instructor and studio availability and cannot always be rescheduled if students cancel with insufficient notice.