Terms and Conditions
These terms and conditions are a guideline, where possible we will always try to accommodate to our students needs. Please feel free to contact us if you have any questions.
All classes, blocks, workshops and practice sessions must be booked and payed for in advanced, to secure your booking.
We do not offer refunds. If you cannot make a class, please let us know before you confirm your booking. We understand that sometimes unforeseen situations happen (e.g. medical emergencies or child care). If you need to cancel a class last minute, due to circumstances outside of your control, please get in touch with us. This will be dealt with on a case by case basis. If you do not attend your booking this will not be carried over or refunded.
If a class is cancelled by the Studio we will contact the affected students individually.
Individual classes
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Classes bought individually, must be used for the agreed date, unless otherwise agreed when booking.
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Last minute cancellations/no show of your booking, cannot be refunded or carried over.
Taster Deal
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Two classes for £18 (per person).
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The Taster Deal cannot be shared with another person.
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Available only to new beginner students.
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If you cannot make two consecutive weeks, please let us know when making your booking.
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Last minute cancellations/no show of classes within your booking, cannot be refunded or carried over.
Block Bookings
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Block booking of 4 classes are to be used within 4 weeks. If you cannot make 4 consecutive weeks, please inform us before you complete your booking.
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Last minute cancellations/no show of classes within your block, cannot be refunded or carried over.
Workshops
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For any events or workshops run by external instructors, please see their personal refund policies and T&C's. This is seperate to Eilatan Fitness Studios T&C'S
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For all workshops run by Eilatan Fitness Studio, we will create a waiting list for any students who miss out.
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If you book a workshop and can no longer attend, please let us know as soon as possible, so we can offer it to someone on our waiting list.
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No refunds if you cancel a workshop booking.
Private lessons
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We do not offer refunds on Private Lessons.
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Terms and conditions may vary between instructors. You can check these once your instructor has been confirmed.
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Please note that Private Lessons are subject to instructor and studio availability and cannot always be rescheduled if students cancel with insufficient notice.